Titan Delivery and Order Status

We aim to deliver your order within 4-6 business days. Rural deliveries will take 2-3 days extra.

Items ordered use our Pre-Order Special or on backorder will be delivered within the time frame specified on the product page.

Tracking your delivery

Once your order has been assigned a courier ticket you will receive an email with your tracking number for NZ Post Couriers. 

Please use the NZ Post tracking website to track your delivery, or call NZ Post 0800 268 743 for any enquiries.

Note: From 1 September 2025, the NZ Post 0800 268 743 Customer Care Centre line will be replaced by local toll-free lines for all key regions across New Zealand.

From anywhere in NZ 09 977 0102

Regional phone numbers:

Auckland 09 977 0102

Waikato 07 960 0468

Palmerston North 06 952 8600

Wellington 04 897 5675

South Island 03 983 1425